Shipping & Returns
Shipping Policy
At Tea Bender, we want you to receive your tea order as soon as possible. However we are just a startup family business operating from Guangzhou, Southern China, and all of our orders are international shipping. This means that average time for you to get your tea is approximately 6-8 weeks. As we grow and with your support we will try our best to reduce both shipping costs and times.
Return & Exchange Policy
Our goal at Tea Bender is to make sure you are completely satisfied with your purchase. However at this time we do not offer an exchange or return of the teas due to the current shipping times and costs. Our goal will be to have an exchange and return policy in the event that you are not satisfied with the products that you receive from us. In the meantime, we are trying our very best to make sure our tea selection and packaging meet your expectations.